Is it the same as the safe work instruction in the pack?
Yes, word for word. It is the safe work instruction from the Chainsaw Safety & Competency Pack, sold on its own with a short setup note.
Should we buy the pack instead?
If you need more than this one document, yes. The Chainsaw Safety & Competency Pack contains this document, the VOC assessment, the pre-start checklist and the field verification checklist, written to work together, with a setup guide. The pre-start checklist and the setup guide are only in the pack.
Does it replace a licence or a VOC?
No. A VOC supports workplace competency verification. It does not replace a high risk work licence where one is required. Operators must have the training and competency your organisation and the work require. Felling trees, or cutting at height or near powerlines, needs specific training beyond general chainsaw use. A VOC does not replace it.
Does it replace the manufacturer's instructions?
No. Where the manufacturer's instructions differ, follow the manufacturer and change the document to match.
Do you need a ticket to use a chainsaw?
There is no high risk work licence for chainsaws, but the operator must be trained and competent for the work they do. Felling trees, cutting at height or working near powerlines needs further specific training, and work near powerlines has its own rules. A VOC records that the operator can use your chainsaw safely for the tasks you nominate.
What PPE do you need to use a chainsaw?
At least a helmet with face and hearing protection, cut-resistant leg protection (chaps or trousers), safety boots and gloves, chosen for the saw and the work. Check the manufacturer's instructions and your risk assessment for anything more. The pre-start and field verification checklists both check that it is worn.
Can we edit the documents?
Yes. Every document is supplied in Word (.docx) or Excel (.xlsx), so you can add your logo, change the wording and adapt it to your workplace. The copyright notice must stay.
Do we need to adapt them before use?
Yes. The documents must be adapted to your equipment, the manufacturer's instructions, your site and your local controls before they are used. The setup note in the download lists what to change.
Will these documents make us compliant?
No document can. Your duties are met by managing the risks in your actual workplace. Using them does not by itself make a workplace compliant with WHS or OHS laws. They support the work of managing the risk; they are not legal advice.
Is GST included in the price?
Yes. Every price in the store includes GST, so $49.00 is the total, including $4.45 GST. Your receipt is a tax invoice showing the GST.
How are the files delivered?
As a ZIP download. Card purchases can be downloaded straight away from the confirmation page and by a link we email you. Download links expire after 14 days for security; you can request a new one at any time.
Can we order by invoice, or for several sites?
Yes. Use Request an Invoice to order through your normal procurement process, with a purchase order number and quantities if you need them. The files are released once payment is confirmed.
Can we use them at more than one site?
Yes, across your own organisation. The documents are licensed for internal use by the purchasing organisation. A consultant, labour hire business or training provider supplying them to clients needs separate written permission.
Can we use them outside Australia?
They are written for Australian workplaces and refer to Australian WHS and OHS laws and licences. A business elsewhere should replace those references with its own country's requirements. Everything is editable for that.
What is your refund policy?
Your rights under the Australian Consumer Law are not affected. See the Refund Policy for how we handle a document that is faulty, not as described, or not what you ordered.