Is there a pack or a VOC for this work?
No. There is no VOC or pack for this work: the safe work instruction and the field verification checklist are the set. The Hand Tools Field Verification Checklist is sold on its own too.
Does it replace a licence or a VOC?
No. A VOC supports workplace competency verification. It does not replace a high risk work licence where one is required. No licence is needed to use hand tools. Workers must have the training and competency the task requires.
Does it replace the manufacturer's instructions?
No. Where the manufacturer's instructions differ, follow the manufacturer and change the document to match.
Do you need training to use hand tools?
No licence is needed, but workers must be trained and competent in the tools they use, including choosing the right tool, checking its condition and avoiding strain and repetitive movement injuries. The safe work instruction sets out how, and the field verification checks it on site.
What is the difference between a safe work instruction and a SWMS?
A safe work method statement (SWMS) is a document WHS and OHS laws require before certain listed high risk work, such as work on a building site with a risk of a fall of more than 2 metres; it sets out the hazards and controls for that work. A safe work instruction is a step-by-step guide for doing one task or using one piece of equipment safely, written for the person doing it. Many workplaces use both. The safe work instruction gives workers the steps, and the field verification checks on site that they are followed.
Can we edit the documents?
Yes. Every document is supplied in Word (.docx) or Excel (.xlsx), so you can add your logo, change the wording and adapt it to your workplace. The copyright notice must stay.
Do we need to adapt them before use?
Yes. The documents must be adapted to your equipment, the manufacturer's instructions, your site and your local controls before they are used. The setup note in the download lists what to change.
Will these documents make us compliant?
No document can. Your duties are met by managing the risks in your actual workplace. Using them does not by itself make a workplace compliant with WHS or OHS laws. They support the work of managing the risk; they are not legal advice.
Is GST included in the price?
Yes. Every price in the store includes GST, so $49.00 is the total, including $4.45 GST. Your receipt is a tax invoice showing the GST.
How are the files delivered?
As a ZIP download. Card purchases can be downloaded straight away from the confirmation page and by a link we email you. Download links expire after 14 days for security; you can request a new one at any time.
Can we order by invoice, or for several sites?
Yes. Use Request an Invoice to order through your normal procurement process, with a purchase order number and quantities if you need them. The files are released once payment is confirmed.
Can we use them at more than one site?
Yes, across your own organisation. The documents are licensed for internal use by the purchasing organisation. A consultant, labour hire business or training provider supplying them to clients needs separate written permission.
Can we use them outside Australia?
They are written for Australian workplaces and refer to Australian WHS and OHS laws and licences. A business elsewhere should replace those references with its own country's requirements. Everything is editable for that.
What is your refund policy?
Your rights under the Australian Consumer Law are not affected. See the Refund Policy for how we handle a document that is faulty, not as described, or not what you ordered.