Does the VOC replace a licence?
No. A VOC supports workplace competency verification. It does not replace a high risk work licence where one is required. Traffic control work needs the training or accreditation your state road authority requires. A VOC does not replace it.
Who should conduct the assessment?
Someone competent in the work and in assessing others: often an experienced supervisor, a WHS adviser or a workplace trainer and assessor. The template guides the assessment; it does not make the assessor competent.
How often should workers be reassessed?
Set the interval from your own risk assessment. Common triggers are new or different equipment, a change to the site or procedure, an incident or near miss, unsafe practice seen in the field, and someone returning after a long absence. The Excel VOC register tracks when each reassessment is due.
Do you need a ticket to work on or near roads?
Controlling traffic or setting out traffic management on a road usually needs the training or accreditation your state or territory road authority requires; it is not a high risk work licence. Other workers near traffic need to be trained in the traffic management arrangements for the site. The VOC checks a worker against your instruction for working near traffic and does not replace that accreditation.
What is a traffic management plan?
It sets out how traffic and people are kept apart at a work site on or near a road: signs, speed limits, barriers, lane closures and who does what. Road authorities often require one for work on their roads. The work zone set-up checklist and field verification check on site that the controls in the plan are actually in place.
Can we edit the documents?
Yes. Every document is supplied in Word (.docx) or Excel (.xlsx), so you can add your logo, change the wording and adapt it to your workplace. The copyright notice must stay.
Do we need to adapt them before use?
Yes. The documents must be adapted to your equipment, the manufacturer's instructions, your site and your local controls before they are used. The setup guide in the pack lists what to change.
Will these documents make us compliant?
No document can. Your duties are met by managing the risks in your actual workplace. Using them does not by itself make a workplace compliant with WHS or OHS laws. They support the work of managing the risk; they are not legal advice.
Is GST included in the price?
Yes. Every price in the store includes GST, so $69.00 is the total, including $6.27 GST. Your receipt is a tax invoice showing the GST.
How are the files delivered?
As a ZIP download. Card purchases can be downloaded straight away from the confirmation page and by a link we email you. Download links expire after 14 days for security; you can request a new one at any time.
Can we order by invoice, or for several sites?
Yes. Use Request an Invoice to order through your normal procurement process, with a purchase order number and quantities if you need them. The files are released once payment is confirmed.
Can we use them at more than one site?
Yes, across your own organisation. The documents are licensed for internal use by the purchasing organisation. A consultant, labour hire business or training provider supplying them to clients needs separate written permission.
Can we use them outside Australia?
They are written for Australian workplaces and refer to Australian WHS and OHS laws and licences. A business elsewhere should replace those references with its own country's requirements. Everything is editable for that.
What is your refund policy?
Your rights under the Australian Consumer Law are not affected. See the Refund Policy for how we handle a document that is faulty, not as described, or not what you ordered.