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Workplace Bullying and Harassment Awareness

For every worker: what bullying and harassment are, what they are not, and how to raise a concern or support a colleague.

  • SeriesToolbox Talks
  • AudienceAll workers
  • Duration20–30 minutes
  • CodeHAZ-BUL
  • Version1.0 · 873 KB ZIP

About this package

Workplace bullying is repeated and unreasonable behaviour directed towards a worker or group of workers that creates a risk to health and safety. Harassment includes unwelcome conduct based on characteristics such as race, sex, disability or age. Both are psychosocial hazards that businesses must manage under WHS or OHS laws.

This talk explains what bullying and harassment look like, what reasonable management action is, the work conditions that let bullying grow, what bystanders can do, and how to report safely.

Learning outcomes

After the session, participants will be able to:

  • Explain what workplace bullying is: repeated, unreasonable behaviour that creates a risk to health and safety
  • Explain what bullying is not, including reasonable management action carried out in a reasonable way
  • Describe harassment and discrimination based on protected characteristics
  • Recognise how work conditions such as poor role clarity, high pressure and weak leadership let bullying develop
  • Act as a bystander: safely calling out behaviour, supporting a colleague and reporting
  • Raise a concern through the workplace procedure, and know the outside options available

Training outline

MODULE 1

What it is and is not

  • Bullying, in plain terms
  • Harassment and discrimination
  • Reasonable management action
MODULE 2

Why it happens

  • Work conditions that allow it
  • Bullying as a psychosocial hazard
  • The effects on people and teams
MODULE 3

Your part

  • Standards of behaviour
  • Being an active bystander
  • Reporting and confidentiality
  • Support and outside options

What is in the package

Training

  • Editable PowerPoint presentation with speaker notes, plus PDF
  • Facilitator guide with a running sheet, discussion prompts and model answers
  • Participant handout with the key points to take away

Records and assessment

  • Attendance record form, to capture who attended, when, and who facilitated
  • Excel attendance register
  • Multiple-choice theory assessment, to record understanding if your business wants to
  • Answer key for the assessment
  • Certificate template

Start here

  • Read Me First guide
  • Product overview
  • Permitted use terms
  • Version information

Practical activities

  • Is it bullying: workers discuss six short scenarios and decide which are bullying, harassment or reasonable management action
  • Bystander options: workers practise what they would say or do in two scenarios

Delivery requirements

  • A facilitator such as a supervisor, leading hand or WHS adviser who has read the facilitator guide and knows your site's arrangements for the topic
  • A screen or projector, or printed slides or handouts: it works in a crib room, site office or on a video call
  • Your own site procedures for the topic, to point to during the session

File formats

  • PowerPoint (.pptx), editable, with speaker notes
  • Word (.docx), editable
  • Excel (.xlsx) attendance register
  • PDF copies of the slides, guide, handout and forms
  • Delivered as a single ZIP download

Questions about this package

Can we add our own site procedures and photos?

Yes. The slides, handout and guide are editable, and the facilitator guide marks the places to add your own procedures, contacts and photos of your workplace.

Do we have to use the assessment?

No. It is there if your business wants a record that each worker understood the key points. The attendance record on its own shows who attended and when.

Can we edit the documents?

Yes. Presentations, guides, workbooks and templates are supplied in editable formats so you can adapt them to your workplace. The copyright notice must stay.

Can we use the packages outside Australia?

Yes. The hazards and the controls in each toolbox talk apply in any workplace. The duties slide and the facilitator guide's "check before you deliver" table refer to Australian WHS and OHS laws, licences and standards, so a business elsewhere should swap those for its own country's rules. Everything is editable.

Do participants get a certificate?

Yes. The package includes an editable certificate template, an attendance record (Word, plus an Excel register) and an optional 10-question multiple-choice assessment with an answer key, so you can record who attended and, if you choose, that each worker understood the key points. It is a certificate of completion issued by your business, not a nationally recognised qualification.

Can we deliver it face to face and online?

Yes. The packages are designed for face-to-face sessions and work over a video meeting platform. The facilitator guide notes where an activity needs adjusting for online delivery.

Can we run it more than once?

Yes, as many times as you like, for your own organisation's workers.

What is your refund policy?

Your rights under the Australian Consumer Law are not affected. See the Refund Policy for how we handle a package that is faulty, not as described, or not what you ordered.

Do we get future updates?

You keep the version you bought for as long as you use it, and corrections to that version are made available to you. A new edition, for example following a significant change in the law, may be sold separately.

More answers on the home page, or contact us.

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