Why buy the pack rather than the VOC on its own?
A VOC needs something to assess against. The pack includes the safe work instruction the VOC checks, plus the chemical delivery and transfer checklist and the supervisor field verification checklist, all written to the same work, so what you instruct, what you assess and what you check in the field line up.
Does the pack include the VOC assessment?
Yes. The Chlorine and Water Treatment Chemical Handling VOC assessment tool, knowledge questions, marking guide and Excel VOC register are all in the pack, so there is no need to buy the VOC separately.
Does the VOC replace a licence?
No. A VOC supports workplace competency verification. It does not replace a high risk work licence where one is required. Handling chlorine and other treatment chemicals must follow the safety data sheet, the manufacturer's instructions and any licence or permit your state requires for the chemical.
Can we buy the documents separately?
Yes. The VOC assessment, the safe work instruction and the supervisor field verification checklist are each sold on their own. The pack contains all of them, plus the delivery and transfer checklist and the setup guide, which are only in the pack.
Do you need a licence to handle chlorine?
Not usually to handle it at work, but storing larger quantities of dangerous goods can need a licence or notification in your state or territory, so check what applies to your site. Handle every chemical as its safety data sheet directs. The VOC checks each worker against your instruction for the chemicals you use.
What PPE do you need for handling chlorine?
The PPE is set by the safety data sheet for the product and the task, and commonly includes chemical-resistant gloves, eye and face protection and, for some tasks, respiratory protection. Never mix chlorine products with acids or other chemicals unless the safety data sheet allows it, because dangerous gases can form. Adapt the safe work instruction to your products and their safety data sheets.
Can we edit the documents?
Yes. Every document is supplied in Word (.docx) or Excel (.xlsx), so you can add your logo, change the wording and adapt it to your workplace. The copyright notice must stay.
Do we need to adapt them before use?
Yes. The documents must be adapted to your equipment, the manufacturer's instructions, your site and your local controls before they are used. The setup guide in the pack lists what to change.
Will these documents make us compliant?
No document can. Your duties are met by managing the risks in your actual workplace. Using them does not by itself make a workplace compliant with WHS or OHS laws. They support the work of managing the risk; they are not legal advice.
Is GST included in the price?
Yes. Every price in the store includes GST, so $199.00 is the total, including $18.09 GST. Your receipt is a tax invoice showing the GST.
How are the files delivered?
As a ZIP download. Card purchases can be downloaded straight away from the confirmation page and by a link we email you. Download links expire after 14 days for security; you can request a new one at any time.
Can we order by invoice, or for several sites?
Yes. Use Request an Invoice to order through your normal procurement process, with a purchase order number and quantities if you need them. The files are released once payment is confirmed.
Can we use them at more than one site?
Yes, across your own organisation. The documents are licensed for internal use by the purchasing organisation. A consultant, labour hire business or training provider supplying them to clients needs separate written permission.
Can we use them outside Australia?
They are written for Australian workplaces and refer to Australian WHS and OHS laws and licences. A business elsewhere should replace those references with its own country's requirements. Everything is editable for that.
What is your refund policy?
Your rights under the Australian Consumer Law are not affected. See the Refund Policy for how we handle a document that is faulty, not as described, or not what you ordered.