Why buy the pack rather than the VOC on its own?
A VOC needs something to assess against. The pack includes the safe work instruction the VOC checks, plus the pre-start checklist and the supervisor field verification checklist, all written to the same work, so what you instruct, what you assess and what you check in the field line up.
Does the pack include the VOC assessment?
Yes. The Ride-on Mower VOC assessment tool, knowledge questions, marking guide and Excel VOC register are all in the pack, so there is no need to buy the VOC separately.
Does the VOC replace a licence?
No. A VOC supports workplace competency verification. It does not replace a high risk work licence where one is required. Operators must hold any licence, training or site authorisation required for the plant and the site.
Can we buy the documents separately?
Yes. The VOC assessment, the safe work instruction and the supervisor field verification checklist are each sold on their own. The pack contains all of them, plus the pre-start checklist and the setup guide, which are only in the pack.
Do you need a licence to operate a ride-on mower?
No high risk work licence is needed for a ride-on mower. The operator must be trained and competent for the mower and the ground it works on, including slopes, and must hold the driver licence the road rules require before driving it on a public road. A VOC records that the operator can use your mower safely.
What slope is safe for a ride-on mower?
There is no single safe slope for every mower: use the maximum slope in the manufacturer's manual for your model, and less where the ground is wet, uneven or near an edge or water. Rollover protection only protects the operator with the seatbelt on. The safe work instruction covers checking slopes and edges before mowing.
Can we edit the documents?
Yes. Every document is supplied in Word (.docx) or Excel (.xlsx), so you can add your logo, change the wording and adapt it to your workplace. The copyright notice must stay.
Do we need to adapt them before use?
Yes. The documents must be adapted to your equipment, the manufacturer's instructions, your site and your local controls before they are used. The setup guide in the pack lists what to change.
Will these documents make us compliant?
No document can. Your duties are met by managing the risks in your actual workplace. Using them does not by itself make a workplace compliant with WHS or OHS laws. They support the work of managing the risk; they are not legal advice.
Is GST included in the price?
Yes. Every price in the store includes GST, so $199.00 is the total, including $18.09 GST. Your receipt is a tax invoice showing the GST.
How are the files delivered?
As a ZIP download. Card purchases can be downloaded straight away from the confirmation page and by a link we email you. Download links expire after 14 days for security; you can request a new one at any time.
Can we order by invoice, or for several sites?
Yes. Use Request an Invoice to order through your normal procurement process, with a purchase order number and quantities if you need them. The files are released once payment is confirmed.
Can we use them at more than one site?
Yes, across your own organisation. The documents are licensed for internal use by the purchasing organisation. A consultant, labour hire business or training provider supplying them to clients needs separate written permission.
Can we use them outside Australia?
They are written for Australian workplaces and refer to Australian WHS and OHS laws and licences. A business elsewhere should replace those references with its own country's requirements. Everything is editable for that.
What is your refund policy?
Your rights under the Australian Consumer Law are not affected. See the Refund Policy for how we handle a document that is faulty, not as described, or not what you ordered.